Consultative Behaviors Overview
This course is an introduction to the six consultative behaviors that elevate how you show up with clients and teams. Full individual courses can be purchased separately or as a bundle.
Course Curriculum
Building and Maintaining Trust
Strengthen client trust by demonstrating credibility, authenticity, and reliability in every interaction. Learn to spot early signs of erosion and rebuild confidence through intentional, day-to-day behaviors.
Demonstrating and Communicating Value
Make your impact visible by linking every action to client goals and outcomes. This course shows how to tell the “So What?” story and communicate value clearly at every stage of delivery.
Facilitating Buy-In Through Dialogue
Recognize, build, and strengthen buy-in at every stage of the client relationship. It focuses on how to create authentic, two-way dialogue and move stakeholders from resistance to advocacy.
Setting, Resetting, and Managing Expectations
Learn the art of managing client perceptions of delivery, progress, and results. Surface hidden assumptions and keep expectations in alignment with reality throughout an engagement.
Identifying and Communicating Project Risks
Improve project performance by embedding proactive risk management into daily delivery. Learn to raise risks early, navigate trade-offs confidently, and maintain visibility through resolution.
Challenging Clients Collaboratively
Learn how to say no the right way—clearly, confidently, and without damaging trust. Challenge client thinking with empathy and credibility, guiding conversations toward better decisions and outcomes.
About this course
35 lessons total
2 hours of content
Additional Products
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Building and Maintaining Trust
Course4.5 average rating (2 reviews)Strengthen client trust by demonstrating credibility, authenticity, and reliability in every interaction. Learn to spot early signs of erosion and rebuild confidence through intentional, day-to-day behaviors. This course is part of a bundle.
$150
-
Demonstrating and Communicating Value
Course5.0 average rating (1 review)Make your impact visible by linking every action to client goals and outcomes. This course shows how to tell the “So What?” story and communicate value clearly at every stage of delivery. This course is part of a bundle.
$150
-
Facilitating Buy-In Through Dialogue
Course5.0 average rating (1 review)Recognize, build, and strengthen buy-in at every stage of the client relationship. It focuses on how to create authentic, two-way dialogue and move stakeholders from resistance to advocacy. This course is part of a bundle.
$150
-
Setting, Resetting, and Managing Expectations
Course5.0 average rating (1 review)Learn the art of managing client perceptions of delivery, progress, and results. Surface hidden assumptions and keep expectations in alignment with reality throughout an engagement. This course is part of a bundle.
$150
-
Identifying and Communicating Project Risks
Course5.0 average rating (1 review)Improve project performance by embedding proactive risk management into daily delivery. Learn to raise risks early, navigate trade-offs confidently, and maintain visibility through resolution. This course is part of a bundle.
$150
-
Challenging Clients Collaboratively
Course5.0 average rating (2 reviews)Learn how to say no the right way—clearly, confidently, and without damaging trust. Challenge client thinking with empathy and credibility, guiding conversations toward better decisions and outcomes. This course is part of a bundle.
$150
