Professional Services/Consulting works more like an integrated elite sports team then any other business.
The short-stop needs to instinctively know what to do when she gets a ball and there are runners on first and third with one out in the 5th inning when they are behind by one run.
Just like all elite athletes on a winning team they need to be thoroughly trained and developed to perform. We can not win if they do not perform at a very high-level. Today, we are failing them and therefore they are unable to meet our needs.
The convergence of four challenges led to the creation of The Consultant’s Way:
↘ Jugular that we develop to a high level of competence
↗ People consume content via e-learning video and in short bursts
↖ Multi-generation challenge mature consultants don’t want to change how they develop or don’t develop and younger generations need more support
↙ Learn by watching is slow and has high failure rates
Course Preview
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Challenging Clients Collaboratively
Course5.0 average rating (1 review)Learn how to say no the right way—clearly, confidently, and without damaging trust. Challenge client thinking with empathy and credibility, guiding conversations toward better decisions and outcomes. This course is part of a bundle.
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Consultative Behaviors
BundleMaster six consultative behaviors that drive client trust and influence. Each course provides practical insights, real-world examples, and actionable tactics to elevate how you show up with clients and teams.
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Deep-Dive: Building Impactful Presentations
CourseTurn presentations into powerful communication tools. Learn to organize complex information, tell a clear story, and engage executive audiences with confidence.
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Deep Dive: Account Strategy and Communication Planning
CourseManage clients proactively with effective account planning. Learn to link objectives and success measures to strategy, monitor stakeholder relationships, and develop communication plans.
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Deep Dive: Driving Outcomes through Client Meetings
CourseTurn every meeting into a strategic instrument that drives meaningful outcomes. Learn to prepare and lead each type of meeting, from one-on-ones to steering committees, with clarity and purpose.
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Setting, Resetting, and Managing Expectations
Course5.0 average rating (1 review)Learn the art of managing client perceptions of delivery, progress, and results. Surface hidden assumptions and keep expectations in alignment with reality throughout an engagement. This course is part of a bundle.
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Commercial Role of a Consultant
CourseUnderstand how every consultant drives firm growth through daily behaviors—delivering great work, identifying opportunities, and building lasting client relationships.
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Account Planning Template
Digital downloadUse this workbook to create and manage structured account plans for your clients—from summarizing account health and defining strategy to mapping key stakeholders and planning deliberate communication for growth.
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Identifying and Communicating Project Risks
Course5.0 average rating (1 review)Improve project performance by embedding proactive risk management into daily delivery. Learn to raise risks early, navigate trade-offs confidently, and maintain visibility through resolution. This course is part of a bundle.
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Facilitating Buy-In Through Dialogue
Course5.0 average rating (1 review)Recognize, build, and strengthen buy-in at every stage of the client relationship. It focuses on how to create authentic, two-way dialogue and move stakeholders from resistance to advocacy. This course is part of a bundle.
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Demonstrating and Communicating Value
Course5.0 average rating (1 review)Make your impact visible by linking every action to client goals and outcomes. This course shows how to tell the “So What?” story and communicate value clearly at every stage of delivery. This course is part of a bundle.
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Building and Maintaining Trust
Course4.5 average rating (2 reviews)Strengthen client trust by demonstrating credibility, authenticity, and reliability in every interaction. Learn to spot early signs of erosion and rebuild confidence through intentional, day-to-day behaviors. This course is part of a bundle.
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Preparing for and Networking at Conferences and Events
Course5.0 average rating (1 review)Get the most out of conferences and industry events. Learn to prepare strategically to identify and engage potential targets and turn conversations into opportunities.
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Adjusting to The Consulting World
CourseTransitioning into the consulting industry can pose challenges for newcomers. Understand the expectations of the client-facing world so you can own your role on a consulting team.
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Consultant's Tool Kit
CourseMaster the fundamentals: from creating presentations and answering client questions to being an effective team member. This course provides the most essential tools for new consultants.
Solving Challenges
The Consultant’s Way solves these challenges and provides PS/Consulting Businesses the first real approach to providing:
1. Structured Career Path Development — E-learning shorts that are organized into structured learning. Therefore, a firm can be assured that everyone from new college hire to woman running entire businesses can be developed in an organized manner at the pace appropriate for the business and person. They can be certified as understanding the capabilities necessary for success.
2. Custom Development Can Be Achieved — For example we have account people that do not reside in the PS group, or we have PS sales-people. Another example, is our practices have different leverage models. The Consultant’s Way can be easily structured to support your unique organization.
3. Just in Time Learning — People learn best when the information is relevant to the things they are working on. Now they can go to the library and find the information that relates to: preparing for a steering committee meeting, leveraging the communication plan for an up-sell, or taking advantage of a scope issue to sell more services or pull through a product.
The Consultant's Way has over 145 topical e-learning videos, including concepts, how to advice, roles plays and group discussions. Benefits include:
• Increased revenue per project
• Lower sales costs
• Higher retention of staff
• Ability to hire and develop junior consultants
• Better pull through
• More Up-sells
• More predictability
• Leaders work on the business not in the business
• Increased revenue per client
• Higher cross selling
• Ability to push responsibility down the organization chart
• Ability to promote
• Ability to encourage people to find work elsewhere
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