Managing a Consulting Client
Master the fundamental client management practices for consultants. Learn to use planning tools like account and communication plans and practice skills you need to build executive relationships.
Introduction to the Consultant's Way (Optional)
Welcome Message
Getting Started | Managing a Consulting Client
Accounts Planning Overview
The Plan High-Level | Overview and Resources
The Plan High-Level
The Communication Plan | Overview and Resources
The Communication Plan
Implementation of Communication Plan
Communication Plan -1- (Role Play)
Communication Plan -2- (Role Play)
Implementation of Communication Plan -1- (Role Play)
Implementation of Communication Plan -2- (Role Play)
Implementation of the Communication Plan | Wrap-Up
Knowledge Check Point (Quiz)
Steering Committee Overview
Power of the Steering Committee
Client Communication of Steering Committee
Planning for the Steering Committee
Steering Committee Issues
Steering Committee Issues | Walkthrough
Steering Committee Prep
Steering Committee Walkthrough
First Steering Committee Agenda (Role Play)
First Meeting Planning (Role Play)
Steering Committee Briefing Roles (Role Play)
Steering Committee Upsell with the Buyer (Role Play)
Knowledge Check Point (Quiz)
Client Leader Relationships Overview
Importance of Building Client Leader Relationships
Your Role
How-To Guide
Individual and Cohort Communications as Part of Communication Plan
Preparing for and Conducting Important One-on-One Meetings
Preparing for and Conducting Cohort Meetings
Its Hit the Fan (Role Play)
Knowledge Check Point (Quiz)
Creating a Steering Committee Plan
Building a Communication Plan
Managing a Consulting Client - Learning Enablement Resource
Managing a Consulting Client - Coaching Guide
Course Wrap-Up
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