Terms of Use
These Terms of Use (“Terms”) govern access to and use of training courses, materials, and tools provided by Plume Media, LLC (“Provider,” “we,” “our,” or “us”), including The Consultant’s Way training content and any AI-powered tools, assistants, or automated features made available from time to time (collectively, the “Services”).
By accessing or using the Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, you may not access or use the Services.
1. Access and Acceptance
By creating an account, enrolling in a course, or otherwise accessing the Services, you confirm that you have read, understood, and agree to these Terms.
2. Training Materials & Intellectual Property
2.1 Ownership
All content provided through the Services—including but not limited to videos, audio, text, frameworks, templates, documents, methodologies, software, workflows, and visual assets (the “Materials”)—are the exclusive intellectual property of Provider and are protected by applicable copyright and intellectual property laws.
2.2 License Grant
Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Materials solely for your personal use or your own internal business use.
2.3 Restrictions
You may not, without prior written permission from Provider:
• share account credentials or allow access by any other individual;
• reproduce, distribute, sell, license, sublicense, or otherwise exploit the Materials;
• use the Materials to train third parties, clients, or external audiences;
• incorporate the Materials into your own training programs, products, or services;
• modify, adapt, translate, or create derivative works based on the Materials;
• remove proprietary notices or branding;
• misuse or attempt to exploit AI-powered features, including attempting to extract proprietary content, system logic, or submitting unlawful, harmful, or abusive inputs.
3. User Responsibilities
3.1 Compliance
You agree to use the Services in compliance with all applicable laws and regulations.
3.2 Confidentiality
You agree to keep confidential any non-public information disclosed by Provider that is identified as confidential or that reasonably should be understood to be confidential.
4. AI-Powered Features
AI-powered features made available through the Services are designed to support learning, analysis, and decision-making by providing context-aware guidance based on the Materials and information available within the platform.
While these features are informed by Provider’s methodologies and expertise, they are intended to complement—not replace—professional judgment. Users are expected to evaluate, adapt, and apply outputs in light of their specific circumstances.
Provider does not assume responsibility for decisions or actions taken based on outputs generated by AI-powered features, and outcomes may vary depending on context, inputs, and implementation.
Inputs submitted through AI-powered features may be processed to provide responses and enhance functionality, in accordance with Provider’s Privacy Policy. Provider does not claim ownership of User inputs.
Provider reserves the right to modify, limit, suspend, or discontinue AI-powered features at any time, including in cases of misuse or abuse.
5. Payments and Refunds
You agree to pay all applicable fees associated with the Services as specified at the time of purchase. Refunds, if offered, are governed by Provider’s refund policy as communicated at the time of purchase.
6. Communications
By creating an account or accessing the Services, you consent to receive administrative, transactional, and product-related communications from Provider. You may opt out of non-essential communications at any time.
7. Termination
Provider may suspend or terminate your access to the Services at any time. Upon termination, your license to use the Materials immediately ends.
8. Disclaimer of Warranties
The Services and Materials are provided “as is” and “as available.” Provider disclaims all warranties, express or implied.
9. Limitation of Liability
To the maximum extent permitted by law, Provider shall not be liable for indirect, incidental, special, consequential, or punitive damages. Provider’s total liability shall not exceed the amount paid for access to the Services.
10. Indemnification
You agree to indemnify and hold harmless Provider from claims arising from misuse of the Services or violation of these Terms.
11. Modifications
Provider may modify these Terms at any time. Continued use constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the State of Texas.
13. Entire Agreement
These Terms constitute the entire agreement between you and Provider.
14. Contact Information
Questions may be directed to [email protected].